Your reservation is on hold for 48 hours, a deposit is required to keep it. The remaining balance will be due Dec/Jan. ($42.04)
Send your deposit via Venmo 281-507-2714 or username Trainrobberranch.
Venmo is a completely free service with no fees to either of us provided you do not toggle “services or merchandise purchases for refund protection” any fees will be added back to your balance.
3. Send payment via PayPal. Just click on PayPal.me/trainrobberranch to pay via PayPal or use our phone number 281-507-2714 Any PayPal fees will be added back to your balance. There is roughly a 10% fee for their service, you can add that in or send it at the end.
Unfortunately, we do not accept credit cards however the Venmo and PayPal apps do.
When your deposit arrives your reservation will change from pending on our online calendar. You can view the calendar on our website at any time. Be sure your final payment arrives before arrival, you must be paid in full prior to check in.
Multiple deposits/guests:
If you wish for your guests to pay individually you can, however it could effect the balance or deposit on your stay, so be sure guests understand this, if someone backs out this might leave you short. We are happy to assist you in any way we can to make it easier for you to book. We can keep a record of what payments have been received, be sure they note what ride to apply it to and use the correct mailing address. We will keep track of payments of your guests for you and keep you updated.
Before you arrive:
A couple of weeks prior to your arrival I will send you a welcome packet which will have maps, video tutorial links, driving information, scavenger hunt and much more. At that time we can review your guest list and releases and any remaining details. The night before arrival you will get all the access codes to the ranch provided all your releases have been completed and you are paid in full.
Extra Details:
**WE WILL HAVE A GUIDE FOR 1 DAY/4 HOURS $100 DIVIDED BETWEEN EVERYONE. PLEASE PLAN TO HAVE A TIP PREPARED AS $100 FOR 4 HOURS FOR A GROUP IS AMAZING.
We now offer shirts for sale your group can pick the shirts they want or if you wish to have all matching shirts in the same color we can make those for you for the same price as in stock shirts. Just be sure to place custom orders well in advance. If you have a special request just let us know, we have made a variety of items for groups like bandanas and more!
We can also refer you to guide services. We have guides we recommend in the area and are well worth it for your first time. They do not work for us, you pay them directly but it will make your trip even better and they take you places you may not find otherwise. If you need those numbers let me know. If not there is a lot of information available to you so check out the videos and be sure to watch the Facebook page. For driving and parking information, map tutorials, and general tour and information videos be sure to check out our YouTube channel.The trails are also mostly mapped into free app that we provide that you can use. It’s much better than the paper map provided by the forest service.
If you want to watch videos here is the link to our YouTube Channel:
We recommend watching: Driving Tour, that will help you see the lay of the land. Other topics of interest might be creek crossing and highway crossing and tour videos of other areas you can rent if you wish to upgrade or change your stay. The link to our Youtube Channel is also available on the front page of the website TrainRobberRanch.com and all videos are on the Facebook page under photos/videos tab.
We want you to have the best time possible so if there is anything you need or have any questions please let us know.
Jennifer Goebel 281-507-2714 is your TRR contact if you have questions.
